The chief of Wetherspoon has reintroduced a menu item following a customer’s letter expressing disappointment over its removal.
Adam Gale, a loyal patron of Wetherspoon, was disheartened to find out that the Rodboro Buildings pub in Guildford, Surrey, had discontinued the tuna jacket potato from its offerings. While other toppings like beans and cheese remained, the absence of tuna prompted Mr. Gale to write directly to Tim Martin, the founder of Wetherspoon. Prices at the Rodboro Buildings vary, with a jacket potato including a side salad and one filling costing £7.73 with a soft drink or £9.26 with an alcoholic beverage.
Expressing his love for visiting Wetherspoon pubs nationwide, Mr. Gale emphasized his disappointment at the removal of the tuna filling from the menu at his local Guildford establishment. He acknowledged the appeal of other fillings such as cheese and baked beans but specifically requested the return of the tuna option in Guildford.
In response to the letter, Mr. Martin humorously mentioned his personal switch from tuna to a chicken wrap and salad for lunch, admitting he had not noticed the disappearance of tuna until brought to his attention. He assured that tuna has been reinstated, fulfilling the customer’s request promptly.
This decision follows Mr. Martin’s recent announcement that Wetherspoon will not raise prices on food and beverages in the upcoming months. He highlighted the company’s commitment to maintaining current prices during the summer and autumn, contrasting the previous price increases on select items earlier in the year.
Furthermore, Wetherspoon disclosed plans to open 30 new pubs in the coming year, generating 1,800 job opportunities. Half of these new establishments will be managed directly by Wetherspoons, while the remainder will operate under franchise agreements. Locations for the 15 directly-run pubs include Edinburgh Old Town, Farnham in Surrey, Basildon in Essex, and various sites in London and Glasgow.
With 794 pubs currently under its umbrella, Wetherspoon has expanded by opening three new pubs and selling nine others in the past year. The chain’s total number of sites reached as high as 955 in 2015.