KitKat, the renowned chocolate bar, has been produced in York for close to a century. Initially introduced in 1935 as Rowntree’s Chocolate Crisp, this beloved treat has continued to be manufactured in the city.
Now owned by Nestlé, the York factory serves as the hub for KitKat production, catering not only to the UK market but also supplying to global markets.
Behind the scenes, a dedicated team of experts works tirelessly to enhance the product to meet contemporary demands while preserving its traditional flavor cherished by generations.
For Rob Jackson, a product and process specialist at Nestlé involved in KitKat production, turning his passion into a profession has been a fulfilling journey. With a background in forensic anthropology and teaching experience, Rob entered the confectionery industry eight years ago to apply his scientific skills in a practical setting.
Transitioning through various roles within Nestlé, Rob currently plays a pivotal role in the factory, enjoying the diverse challenges it presents. Continuous innovation and enhancements are integral to their work, whether it involves testing new ingredients, refining recipes, or implementing eco-friendly practices like reducing carbon emissions and enhancing manufacturing efficiency.
Rob’s current focus includes sustainability initiatives, aiming to minimize carbon footprints in production processes and supply chains. Exciting developments are on the horizon, although details remain under wraps for now.
Upholding high standards for a product as iconic as KitKat requires a team of expert tasters trained to discern subtle nuances objectively. Analyzing consumer feedback guides their decisions, ensuring alignment with consumer preferences.
Despite the challenges, Rob finds immense satisfaction in his career path, appreciating the uniqueness and enjoyment it brings. KitKat’s enduring presence in York symbolizes the city’s rich confectionery legacy, with a promising future shaped by dedicated individuals like Rob.